https://nova.newcastle.edu.au/vital/access/ /manager/Index ${session.getAttribute("locale")} 5 https://nova.newcastle.edu.au/vital/access/ /manager/Repository/uon:41464 Thu 04 Aug 2022 11:26:19 AEST ]]> https://nova.newcastle.edu.au/vital/access/ /manager/Repository/uon:41451 whats (reported events) and the hows (emotional talk). Trainer narratives did not differ significantly in positive or negative emotional talk from trainee narratives. By exploring the interplay of the whats and the hows, several aspects of feedback processes were identified as potentially emotional for trainers including trainers being concerned about upsetting learners and worried about patient safety. This was illustrated through numerous linguistic devices to establish emotional tone such as metaphoric talk and laughter. These findings suggest that feedback processes can be emotional for trainers. It highlights the need to better understand the ‘filter’ of emotion for trainers but also to better understand how emotion plays a role in feedback as a complex social process.]]> Thu 04 Aug 2022 10:23:24 AEST ]]>